FAQ

General Questions

❓ What are the key differences between the E Series, X Series, and V Series?

✅ E Series: A DIY sustainable interactive display with upgradeable components, an AI-powered 48MP camera, and high-end security features.

✅ X Series: A performance-focused display for businesses and education, featuring AI-enhanced video conferencing, wireless accessories, and multiple device-sharing options.

✅ V Series: A versatile, cost-effective solution for collaboration, with secure user login management, wireless sharing, and cloud integration.

 

❓ What sizes are available for InfinityPro interactive displays?

The E Series comes in 65”, 75”, 86”, and 98”, while the X Series and V Series offer 55”, 65”, 75”, 86”, 98”, and 110”.

 

❓ Do the displays support dual operating systems?

Yes! All models support Android 14, with Windows compatibility via an optional OPS slot-in PC.

 

❓ Can I use these interactive displays with macOS, Windows, or Chrome devices?

Yes, all InfinityPro displays are compatible with Windows, macOS, Chrome OS, iOS, and Android devices.

 

Features & Functionality

❓ What is the maximum number of touchpoints?

✅ E Series: Up to 40 touchpoints

✅ X Series: 40 points (Windows) / 30 points (Android)

✅ V Series: Up to 40 touchpoints

 

❓ Does the display support wireless screen sharing?

Yes! All models allow wireless screen sharing from up to 9 devices, with Miracast, Chromecast, AirPlay, and DLNA support.

 

❓ Can I install third-party apps on InfinityPro displays?

Yes, InfinityPro displays come with a built-in app store, allowing you to install productivity apps and collaboration tools.

 

❓ Do the displays support cloud storage services?

Yes, all InfinityPro models integrate with Google Drive and Microsoft OneDrive for seamless file access and sharing.

 

❓ Can I connect external devices like laptops or USB drives?

Yes! Each display has multiple USB, HDMI, VGA, and RJ45 ports to connect laptops, USB drives, and other peripherals.

 

❓ Is there an option for a built-in camera?

✅ E Series: Comes with an AI-powered 48MP camera with an 8-microphone array.

✅ X & V Series: Compatible with InfinityPro cameras as an add-on.

 

Security & Management

❓ How secure are the interactive displays?

All models include:

✅ User Login Management System for controlled access

✅ NFC and fingerprint login (E Series)

✅ QR code login (V Series)

✅ USB pendrive authentication (X & V Series)

✅ App Lock & Content Protection

 

❓ Can I manage multiple displays remotely?

Yes! InfinityPro’s Central Management System (CMS) allows remote control of multiple displays, applications, and live announcements.

 

Installation & Maintenance

❓ Are the displays easy to install?

Yes, each display comes with a wall mount bracket, and mobile stands are available as an accessory.

 

❓ Can I upgrade or replace components?

✅ E Series: Fully DIY upgradeable (camera, ports, power board, etc.).

✅ X & V Series: OPS slot-in PC available for performance upgrades.

 

❓ What is the expected lifespan of the displays?

InfinityPro displays have a 50,000-hour lifespan, with OTA firmware updates to keep them running efficiently.

 

❓ What is the warranty period?

All InfinityPro displays come with a 3-year warranty.

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